Shipping Policy


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Shipping Rates and Delivery Estimates

ULZZANG BELLA is pleased to offer EXPRESS courier shipping to all our customers. We offer expedited shipping using FedEx, UPS, DHL or another courier with comparable quality with tracking information.


ULZZANG BELLA (FASHION)
The average processing time is 2-3 business days once you place an order and the average delivery time will be as follows:

North America
USA: 7-15 Business Days
Canada: 7-15 Business Days

Europe
Belgium: 7-15 Business Days
France: 7-15 Business Days
Germany: 7-15 Business Days
Ireland: 7-15 Business Days
Italy: 7-15 Business Days
Luxembourg: 7-15 Business Days
Netherlands: 7-15 Business Days
Norway: 7-15 Business Days
Portugal: 7-15 Business Days
Spain: 7-15 Business Days
Sweden: 7-15 Business Days
Switzerland: 7-15 Business Days
United Kingdom: 7-15 Business Days

Middle East
Qatar: 7-15 Business Days
Saudi Arabia: 7-15 Business Days
UAE: 7-15 Business Days

Asia
Hong Kong: 7-15 Business Days
Japan: 7-15 Business Days
Russia: 7-15 Business Days
Singapore: 7-15 Business Days
South Korea: 7-15 Business Days
Taiwan: 7-15 Business Days

Oceania
Australia: 7-15 Business Days
New Zealand: 7-15 Business Days


GLOWNIQUE (COSMETICS & SKINCARE)
The average processing time is 5-9 business days once you place an order and the average delivery time will be as follows:

North America
USA: 3-5 Business Days
Canada: 3-5 Business Days

Europe
Belgium: 5-15 Business Days
France: 5-15 Business Days
Germany: 5-15 Business Days
Ireland: 5-15 Business Days
Luxembourg: 5-15 Business Days
Netherlands: 5-15 Business Days
Norway: 5-15 Business Days
Sweden: 5-15 Business Days
Switzerland: 5-15 Business Days
United Kingdom: 5-15 Business Days

Asia
Hong Kong: 5-20 Business Days
Singapore: 5-20 Business Days
South Korea: 5-20 Business Days

Oceania
Australia: 5-20 Business Days
New Zealand: 5-20 Business Days

Due to various import restrictions, GLOWNIQUE is currently unavailable in the following countries: Indonesia, Italy, Japan, Portugal, Russia, Saudi Arabia, Spain, Taiwan, Turkey, Ukraine and United Arab Emirates


K-BEAUTY (COSMETICS & SKINCARE)
The average processing time is 2-3 business days once you place an order and the average delivery time will be as follows:

North America
USA: 3-5 Business Days
Canada: 3-5 Business Days

Europe
Belgium: 3-5 Business Days
France: 3-5 Business Days
Germany: 3-5 Business Days
Ireland: 3-5 Business Days
Italy: 3-5 Business Days
Luxembourg: 3-5 Business Days
Netherlands: 3-5 Business Days
Norway: 3-5 Business Days
Portugal: 3-5 Business Days
Sweden: 3-5 Business Days
Switzerland: 3-5 Business Days
United Kingdom: 3-5 Business Days

Middle East
Saudi Arabia: 3-5 Business Days
UAE: 3-5 Business Days

Asia
Hong Kong: 3-5 Business Days
Japan: 3-5 Business Days
Singapore: 3-5 Business Days
South Korea: 3-5 Business Days
Taiwan: 3-5 Business Days

Oceania
Australia: 3-5 Business Days
New Zealand: 3-5 Business Days

However, please be advised that a general shipping time range is provided in order to account for fluctuations due to various logistics and customs issues that are outside of our control.

With our express courier shipping service, we will try our best to deliver your products as early as possible. However, please understand that delivery delays can occasionally occur.


Shipment Confirmation and Order Tracking

When your order is processed, you will receive an email with tracking information.


Customs, Duties and Taxes

Customs operations are handled by ULZZANG BELLA together with the selected freight provider customs agency for shipments outside the United States.

Any documentation needed will be provided by ULZZANG BELLA to have the package cleared if necessary. Suppliers that we partner with have many years of experience with international deliveries and thousands of international buyers. Therefore, we can guarantee fast and smooth delivery.

However, ULZZANG BELLA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

ULZZANG BELLA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier using your tracking number or our support team directly at support@ulzzangbella.com to file a claim. Please save all packaging material and damaged goods before filing a claim.