Shipping Policy
Shipping Rates and Delivery Estimates
ULZZANG BELLA is pleased to offer FREE express shipping to all our customers. We offer courier service using FedEx, UPS, DHL Express or a comparable carrier with tracking information.
The average processing time is 1-3 business days once you place an order. Estimated shipping time will vary by product, its supplier and warehouse location. Below you will find the average shipping time by region using our express courier service:
North America: 5-10 Business Days
Europe: 5-10 Business Days
Australia: 3-5 Business Days
International: 5-10 Business Days
However, please be advised that shipping time will fluctuate depending on various logistics and customs issues that are outside of our control.
With our express courier shipping service, we will try our best to deliver your products as early as possible. However, please understand that delivery delays can occasionally occur.
Shipment Confirmation and Order Tracking
When your order is processed, you will receive an email with tracking information.
Customs, Duties and Taxes
Customs operations are handled by ULZZANG BELLA together with the selected freight provider customs agency for shipments outside the United States.
Any documentation needed will be provided by ULZZANG BELLA to have the package cleared if necessary. Suppliers that we partner with have many years of experience with international deliveries and thousands of international buyers. Therefore, we can guarantee fast and smooth delivery.
However, ULZZANG BELLA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
ULZZANG BELLA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier using your tracking number or our support team directly at support@ulzzangbella.com to file a claim. Please save all packaging material and damaged goods before filing a claim.